Test Purchase
Get all relevant information and evidence on trademark infringements quickly and easily through documented test purchases from globaleyez in more than 50 countries online and offline.
1. What is a test purchase
A test purchase, also called mystery shopping, is the perfect start to a comprehensive brand protection programme.
With a test purchase, you receive evidence on sellers, origin of products offered, payment details, shipping information and much more.
globaleyez documents this evidence for you as a basis for your next steps.
Get to know us and our experts
2. Problem solver Test Purchase
Test purchases are particularly advisable for the following problems:
- Counterfeits
- Grey market structures
- Patent and copyright infringements
- Look-alikes
- Research for market launch
What other problems can we solve for you?
This is how a test purchase solves your problems
Find out here how our test purchase service can help protect your IP rights.
Counterfeits and look-alikes
If you see suspicious offers of your brand's products, you can use a test purchase to determine whether they are counterfeits or look-alikes of your original goods. Our brand protection experts have a trained eye for recognising well-counterfeited goods and will be happy to advise you.
Grey market structures
A test purchase provides you with information on the sellers of your products and allows you to trace irregularities in your supply chain. It is also possible to provide your products with codes that can then be scanned in a test purchase process and assigned to sellers in your distribution network.
Patent and copyright infringement
Through a test purchase, you can learn more about the origin of infringing products and determine who has made unauthorized use of your patents or product images. With documented evidence of our test purchases that can be used in court, you have the optimal preparation for legal disputes.
Research for market launch
With a test purchase, we gather crucial information about the dynamics of a market segment. This way, you can learn everything about the market before launching your product to ensure its success.
3. Our offer for your brand
Make globaleyez your partner for online brand protection and benefit from our test purchase service for your brand. You receive:
- Extensive research and monitoring
- Test purchases on- and offline in over 50 countries
- Single test purchases up to comprehensive mystery shopping programmes
- Purchase of physical and digital products + analysis regarding source, authenticity, etc.
- Suitable front companies and identities for B2B test purchases
- Provision of additional information, such as photos, codes, etc. according to your requirements
- Transparency and overview of all test purchases
- Comprehensive documentation of all evidence collected
4. You stay in the know
We’ll keep you updated about the state of your ongoing and completed test purchases. Our systematic reports allow you to gain insight into comprehensive, up-to-date and filterable data on all your orders.
We provide you with an overview of all your test purchase processes including all associated costs as well as detailed information on individual test purchases. With comprehensive filter options, you can quickly view data on specific marketplaces, sellers and individual countries. You gain full transparency and planning security for your test purchases with globaleyez.
This might also interest you
All our test purchases can be complemented by the following services:
Marketplace Monitoring
Find out who uses your brand or product name in their listings with versatile and efficient monitoring of over 150 marketplaces worldwide.
Image Monitoring
Discover who is using your brand images on online marketplaces, individual webshops or relevant social media platforms with comprehensive image searches.
Sales Tracking
On online marketplaces, the majority of unauthorized sales are often generated by just a handful of sellers. Act economically and filter in advance where a test purchase and further action is worthwhile.
Enforcement
Test purchases provide the ideal evidence base for the enforcement of your trademark rights. We offer you efficient takedown measures and help you prepare evidence for court proceedings.
Contact us
We look forward to finding a suitable solution for your challenges together with you.