Test Purchase

Get all relevant information and evidence on trademark infringements quickly and easily through documented test purchases from globaleyez in more than 50 countries online and offline.

Your benefits

  • Flat fee for all test purchases
  • Test purchases in over 50 countries on- and offline
  • Comprehensive service: research, purchasing, logistics and legally compliant documentation of evidence
  • Fast and easy order processing
  • Full transparency and overview of all test purchases
Image of a package as a symbol of online test purchases

1. What is a test purchase

A test purchase is the perfect start to a comprehensive brand protection programme.

With a test purchase, you receive evidence on sellers, origin of products offered, payment details, shipping information and much more. globaleyez documents this evidence for you as a basis for your next steps.

2. Problem solver Test Purchase

Test purchases are particularly advisable for the following problems:

  • Counterfeits
  • Grey market structures
  • Patent and copyright infringements
  • Look-alikes
Image of blue and brown boxes as an illustration of globaleyez's test purchase service

3. Our offer for your brand

Make globaleyez your partner for online brand protection and benefit from our test purchase service for your brand. You receive:

  • Extensive research and monitoring
  • Test purchases on- and offline in over 50 countries
  • Single test purchases up to comprehensive mystery shopping programmes
  • Purchase of physical and digital products + analysis regarding source, authenticity, etc.
  • Suitable front companies and identities for B2B test purchases
  • Provision of additional information, such as photos, codes, etc. according to your requirements
  • Transparency and overview of all test purchases
  • Comprehensive documentation of all evidence collected

4. The right software

globaleyez DASH is our software tool for tracking and processing your test purchases. The user-friendly interface on which you can track all your ongoing and also completed test purchases allows you to gain insight into comprehensive, up-to-date and filterable data on all your orders.

DASH online tracking tool by globaleyez

globaleyez DASH provides you with an overview of your entire test purchase processes including all associated costs as well as detailed information on individual test purchases. Comprehensive filter options are available to provide you with insights into test purchase data on specific marketplaces, sellers and individual countries within a time period determined by you. globaleyez DASH provides you with full transparency and planning security for your test purchases with globaleyez.

globaleyez screenseal - image of the digital timestamp for court approved documentation

5. Documentation

Our test purchase documentation for you always includes the associated purchase confirmations, payment details, shipping information and of course pictures of the product.

For online purchases, we document the product range, websites and all other evidence with screenshots that can be used in court, including a digital time stamp. For this purpose, we have developed our screenshot tool screenseal, which we also offer for download in the Google Chrome Store for your own use.

This might also interest you

All our test purchases can be complemented by the following services:

Find out who uses your brand or product name in their listings with versatile and efficient monitoring of over 150 marketplaces worldwide.

Discover who is using your brand images on online marketplaces, individual webshops or relevant social media platforms with comprehensive image searches.

On online marketplaces, the majority of unauthorized sales are often generated by just a handful of sellers. Act economically and filter in advance where a test purchase and further action is worthwhile.

Test purchases provide the ideal evidence base for the enforcement of your trademark rights. We offer you efficient takedown measures and help you prepare evidence for court proceedings.