Test purchases are an important part of comprehensive online brand protection and help with many aspects of global online trade, like: Do cross-border sales restrict your ability to plan your distribution? Is your authorised retail at risk? Do you face grey market problems? Do you see counterfeits of your products taking over? Having a branded product entails many challenges and implications in today's globalised sales environment.
What we offer
- Reliable test purchases in 50+ countries at a flat fee
- Database containing a comprehensive overview and statistics
- Quality processes for all your requirements
- Legal safe documentation
- Expert knowledge and expertise around grey markets
What we do
If you suffer from any of the issues outlined above, we help you to understand the problem in full - and to solve it.
We can purchase your products in more than 50 countries worldwide. We are your reliable online brand protection partner offering a wide variety of services ranging from a single online test purchase to comprehensive mystery shopping programmes that can be conducted worldwide - online, offline and of course include B2C and B2B.
We deliver your brand an all-encompassing solution in the fight against counterfeits and grey market structures.
Discover our latest industry insights on the subject of our test purchase service and get exciting insights into the daily business of globaleyez, interesting and informative case studies, the world of global online marketplaces and much more. . .
Contact our experts
Should you require test purchases and mystery shopping for your professional online brand protection matters, contact us. We are sure that our expertise, quality, and dedication as brand protection experts will make the difference.
Find here further detailed information and questions that you might have regarding our test purchase service.
When facing a market situation that jeopardises your legitimate distribution, conducting a test purchase is a wise approach.
Grey markets are a good example for this: In order to reduce the volume of grey market products, understanding the source of them is key for putting an end to their selling. Conducting test purchases in these markets puts you in a position of understanding the before mentioned sources and enables you to act against them.
With counterfeit products in the market, test purchases are many times crucial to combat them and their distribution. These products can tell you a lot about their origin in your aim to disrupt the manufacturing and distribution of fakes.
Next to these examples, there are many other issues that might demand a test purchase: copyright and patent infringement, look-alike products, put-to-market research etc., etc.
Let us know your requirements - we bring the solution to the table.
globaleyez is a leading and long-established brand protection expert for online brand protection with a proven track record lasting from 2007.
We buy in 50+ countries of the world, including the major markets in Europe, South East Asia and USA with outstanding quality processes. We offer you a “one-stop-shop” for all related tasks with a flat fee price model worldwide.
You can rely on:
- Test purchases in more than 50 countries – online or in physical stores
- physical and digital products (downloads, streams etc.) and their analysis
- Proven legal documentation
- Additional information such as photographs and images, codes and retail interviews
We conduct purchases in 50+ countries of the world, including the major markets of the US, UK, China, Germany, all of Europe and most of Latin America and South East Asia.
Kindly request a list of countries we cover.
All our test purchases are processed following a strict workflow to fulfill all necessary requirements and make them quick, reliable and legally safe.
We manage this via our own test purchase database which each client can access and can review and follow the progress of each and every purchase, including breakdowns onto budget spent in countries, marketplaces, or on a product level.
Nearly all test purchases are filed in our Cologne office within 48 hours or quicker if you wish. It can include additional services such as entry of serial codes into your corporate database, product assessment, or any other requirement.
A B2C test purchase covers purchases on websites or online marketplaces like eBay or Amazon for consumers.
B2B purchases require a company or identity that suits to make contact to the manufacturer or distributor of the requested products and category.
Most of the time, it is necessary to establish a contact to the target company and act as a credible sales partner.
Our test purchase documentation always includes the related purchase confirmations of the seller, the payment details, waybills of shipment and of course images of the product.
When it comes to online purchases, we always document the offer of the product with a screenshot including a digital time stamp.
If we run a one-time or continuous test purchase programme for you, our services of marketplace monitoring, reverse image monitoring, marketplace sales tracking or background checks make it a perfect fit for your online brand protection.
Actually, you might save money, as we can support you to make the “right pick”.
As well, our enforcement service is ready to remove infringing sellers from marketplaces, when a test purchase confirms he is selling counterfeit products.