Partner Compliance

We check whether your business partners comply with their contracts and uncover damages to your brand that arise out of non-compliant behaviour.

What we offer

  • Comprehensive research to see if your business partners are sticking to your contract
  • Deep dives into the behaviour of patent and license users as well as authorized vendors and suppliers
  • Versatile methods from software-based monitoring to in-person mystery shopping
  • Background checks to vet business partners
Visualisation of Partner Compliance Service by globaleyez

What we do

Whether patent or license users, authorized vendors or suppliers, any business partner can overstep their authority and infringe your IP rights or contractual restrictions. Non-compliance leads to a number of scenarios that can hurt your brand, including grey markets, counterfeiting, as well as the loss of trust and revenue.

Our dedicated brand protection experts use an array of tools both on- and offline to discover if your business partners adhere to their contracts. Armed with the results of our research, we provide you with a comprehensive report and expert advice about potential next steps.

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Brand protection experts working on Partner Compliance Service

Discover our latest industry insights on our partner compliance service and take a peek at life at globaleyez, the world of global online marketplaces and much more.

Contact us

If you are interested in a comprehensive partner compliance service, globaleyez is here for you.

Contact us

Any questions?

Find here further detailed information and answers to questions that you might have regarding our partner compliance service.

The terms of partnership agreements are not always respected. Brands with an extensive network of distributors, suppliers, licensees and patents usually lack the capacity and experience to continuously review and enforce the terms of every single partnership agreement.

But since non-compliance can cause serious issues like grey markets, counterfeit products, and the loss of revenue, brand protection has to address the issue and offer a solution for brands.

The four main partner compliance cases we cover are patents, licenses, suppliers, and authorized vendors. We can solve various issues in each case. For example, a patent user who bought the patent rights for one product line may be using it on another line as well. Does he really pay for it?

Often, producers or sellers may not be aware that an image or name is protected by license. An image of a Medusa head, for example, can only be used legally when the license fee is paid to the license holder, Versace.

Suppliers may overstep their boundaries. Product molds, for example, are often given to suppliers to produce a certain amount of product parts. Suppliers may produce more and sell the excess to outsiders.

Finally, authorized vendors may decide to act against the terms of their contract, and offer your products on marketplaces you haven’t authorized.

We can help with all of these, and much more.

globaleyez’s proven experience in monitoring vast distribution networks on a worldwide level enables us to uncover non-compliant behaviour. Our dedication and flexibility ensure that our partner compliance service, along with all our other services, is perfectly adapted to each and every client’s specific needs.

Our marketplace monitoring service helps us widen the search and get an insight into the big picture, while our test purchase capabilities in 50+ countries ensure we get tangible and court-admissible proof.

In addition, our marketplace sales tracking can help us understand unusual volumes and / or pricing peculiarities, and our enforcement service ensures that unauthorized listings are taken down from marketplaces.