Marketplace Monitoring

With globaleyez’s marketplace monitoring service you can easily and effectively detect, monitor and remove IP infringements on online marketplaces worldwide at any time.

Your benefits

  • Customised monitoring of more than 150 online marketplaces worldwide
  • Flexible and scalable service
  • Fast and uncomplicated order processing
  • Powerful software
  • Comprehensive analysis of search results on our interactive user interface
Illustration of Marketplace Monitoring Service

1. Marketplaces

You can choose from well over 150 online marketplaces in our fixed portfolio, which we can monitor in parallel for your brand.

These include, among others:

  • Amazon, eBay
  • Alibaba Group, Shopee, Lazada, Wish
  • Linio, Mercadolibre
  • Souq
  • Walmart, OLX

2. Tailor-made monitoring

Benefit from our highly scalable service that offers you individual planning and great flexibility.

Our powerful monitoring software automatically searches the marketplaces you select using a variety of search parameters tailored to your brand, such as keywords and images.

You determine the intervals and scope of your marketplace monitoring and can add or remove marketplaces at any time.

✔ Problem solver monitoring

Our marketplace monitoring helps you to detect and take action against various types of IP infringements, such as counterfeiting, piracy, copyright infringements, grey market structures or irregular behaviour by your contractual partners.

Marketplace Monitoring in the world of online brand protection

✎ We are there for you

Our trained brand protection experts support the software-based monitoring with their own research work. In this way, we can also monitor marketplaces for you that cannot be accessed automatically (e.g. internet forums, darknet marketplaces). Contact us any time.

Get to know us and our experts

Nothing for you yet?

Do you have special requirements that are not yet covered by our portfolio of online marketplaces? No problem! We can easily extend our monitoring to your individual requirements.

Contact our experts
Illustration of Marketplace Monitoring by globaleyez

3. Our offer for your brand

Make globaleyez your partner for online brand protection and benefit from our marketplace monitoring for your brand:

  • Monitoring of more than 150 online marketplaces simultaneously
  • Monitoring of listings, sellers, product information
  • Monitoring at country level or by individual seller
  • Monitoring of relevant marketplaces on the darknet
  • A wide range of options for action against infringing offers according to your wishes: From individual takedowns to sustainable enforcement programmes.
  • Dynamic listing of search results with comprehensive statistics on sellers, prices and turnover on the selected marketplaces

4. The right software

Our online monitoring software traxster not only forms the technical basis of our comprehensive marketplace monitoring but also offers you a comprehensive insight into all relevant search results.

With self-service access to traxster's user-friendly interface, you receive comprehensive evaluations and statistics on sellers, prices and turnover on the selected online marketplaces.

Image of the functions of traxster

You can filter or sort all data as you wish and export it in various file formats in no time at all.traxster offers you an interactive platform on which you can conveniently contact your brand protection experts and take quick and effective action against trademark infringements with the help of takedown templates.

Image of screenseal time stamp

5. Documentation

On request, we document every product offer, seller profiles and all other relevant evidence for you with court-admissible screenshots, including a digital time stamp. We have developed our screenshot tool screenseal for this purpose, which is also available for your own use in the Google Chrome Store.

This might also interest you

Our marketplace monitoring can be complemented by the following services:

Our test purchases provide you with deeper insights and relevant evidence on the sellers and products of IP-infringing offers uncovered by our marketplace monitoring. We carefully document this information upon request.

Through our marketplace monitoring, you gain insight into the behaviour of authorised sellers on online marketplaces. With a comprehensive partner compliance programme, we support you in detecting and taking action against irregularities within your sales network.

In addition to monitoring, our Marketplace Sales Tracking provides in-depth analyses of sellers, their sales and product prices on online marketplaces. Based on this data, you have the opportunity to identify trends, set priorities at an early stage and initiate economically sensible, targeted measures against infringements.

You can easily and quickly send us takedown requests via traxster and within the shortest possible time we will remove the listings for you. For more sustainable online brand protection, we also recommend a more comprehensive enforcement programme with which we can achieve long-term success for your company through good cooperation with online marketplaces.