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Test Purchase

 

Get all relevant information and evidence on IP infringements quickly and easily through documented online and offline test purchases from globaleyez in more than 50 countries worldwide.

Your benefits

 

  • Well-trained brand protection experts with long standing expertise
  • Planning security and personalised advice
  • Test purchases in over 50 countries
  • Comprehensive service: research, purchasing, logistics and legally compliant documentation of evidence
  • Fast and easy order processing
  • Full transparency and overview of all test purchases

 

Contact our experts now

 

1. What is a test purchase

 

A test purchase is the perfect start to a comprehensive brand protection programme.


Several needs can be met through test purchases, whether you require information to support legal actions, aim to establish a traceable supply chain, or seek to maintain a consistent brand appearance.

 

Contact us for further information 

2. Our test purchase process

 

As our client, you benefit from a fast and uncomplicated order process. Our experts take care of everything and always keep you updated about the progress of your test purchase. 


We ensure that the product reaches you quickly for further analysis and document all evidence arising during the test purchase process on request.

 

Start your test purchase process now 

3. Problems that can be solved by a test purchase

Find out here how our test purchase service can help protect your IP rights.

5. You stay in the know

 

We’ll keep you updated about the state of your ongoing and completed test purchases. Our systematic reports give you insights into comprehensive live data.

 

We provide you with an overview of all your test purchase processes including all associated costs as well as detailed information on individual test purchases.

 

With comprehensive filter options, you can quickly view data on specific marketplaces, sellers and individual countries. This provides full transparency and planning security for your test purchases with globaleyez.

 

 

Image of data charts

6. Documentation

 

Our test purchase documentation for you always includes the associated purchase confirmations, payment details, shipping information and of course pictures of the product.

 

For online purchases, we document the product range, websites and all other evidence with screenshots that can be used in court, including a digital time stamp. For this purpose, we have developed our screenshot tool screenseal, which we also offer for download in the Google Chrome Store for your own use.

 

screenseal - the easy way to collect evidence!

 

FAQ

Find answers to the most frequently asked questions for our test purchase service.

 


In which countries does globaleyez offer test purchases?

 

We offer our test purchases in over 50 countries on 5 continents. In Europe, we buy both online and offline in 24 countries, including DACH, Poland, the United Kingdom, Spain and Turkey. In Asia, our test purchases cover 19 countries such as Russia, China, Japan and Saudi Arabia, as well as many nations in Southeast Asia. We also buy in Australia, the USA and Canada, as well as some countries in South America and Africa.

 

Please contact us if you are interested in a detailed list of all the countries we cover with our test purchases.

What if I want to make a test purchase outside the countries offered by globaleyez?

 

Even if we do not cover the country in which you would like to buy, we will still endeavour to make a test purchase possible. This is done on an individual basis, so please feel free to contact us with your enquiry. We work with a large network of over 80 local researchers worldwide and can find a solution to your problem.

How much does a test purchase cost at globaleyez?

 

We generally offer our clients a flat fee for their test purchases with globaleyez. Please understand that we cannot provide you with specific price information in advance without precise background information on the type and nature of the products to be purchased, the country of purchase or other modalities.

 

Therefore, please contact us and we will arrange everything else together with you.

What delivery time can I expect for my test purchases with globaleyez?

 

The dispatch time depends on the country or continent in which you wish to carry out test purchases. As a rule, dispatch to our company headquarters in Cologne takes 7-10 days (excluding express delivery).

 

Further terms can be agreed individually, so please feel free to contact us.

What is the difference between a test purchase and mystery shopping?

 

Mystery shopping is the testing of the shopping experience and relates to the purchase itself.

 

Through our experts, our test purchase also offers comprehensive analyses of the product and further valuable insights into your supply and retail chain.

 

If your question has not been answered yet please contact us 

Expand your portfolio 

All our test purchases can be complemented by the following services:

 

Contact us

We look forward to finding a suitable solution for your challenges together with you.

 

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