latest update: 12.04.2024 | by Lili & Felix
Welcome to the second stop on our journey through the hidden gems of e-Commerce from all around the world. In this installment, we’re looking at online marketplaces from the largest continent on the globe: Asia.
Active in several countries of the Middle-East and North Africa (UAE, Saudi Arabia and Egypt) the marketplace formerly known as Souq has 20.2 million monthly visits and a global net sales of $222.4 million. Amazon.eg offers a large selection of products, like electronics, health and beauty, toys, groceries, cars, and office supplies.
Like many other major marketplaces, Amazon.eg works with third party sellers, thus increasing the risk of counterfeits and grey market products penetrating the platform.
Similarly to Amazon.eg, noon is available in the UAE, Saudi Arabia and Egypt. Smaller than its competitor, noon offers a similarly wide array of products, and has 17 million monthly visitors as well as a GMV of $2443.8 million.
Screenshot of the homepage of noon.com
Just like Amazon.eg and all the other major marketplaces, noon works with third party sellers. Although information about these sellers is hard to find on the platform, we have found through our test purchase service that they cooperate well and offer a fast service. Nevertheless, the possibility of fake and grey market products on the platform is real.
According to the OECD, the majority of counterfeited goods originate in China. However, the new e-Commerce regulations may help make the life of counterfeiters a bit harder, at least for a while.
The country possesses the fastest growing e-Commerce market on the planet: its value is supposed to reach $1,556.2 billion by 2024. In comparison, the same figure for the US is projected to rise to a significantly lower level, $560 billion.
Contributing to that growth is one of the most popular online marketplaces in China, Taobao. Owned by the Alibaba Group, Taobao has a GMV of $616.8 billion and 258.2 million visits per month. The marketplace offers a large array of products ranging from electronics to fashion, footwear, and furniture to mostly Chinese consumers.
Taobao has an interesting business model: it doesn’t charge its vendors, nor its consumers any transaction fees. Instead, it charges for platform-based advertising, which heightens the competition between sellers to get in front of potential customers. While this certainly has benefits, it may also be a cause of cheap counterfeits and grey market products to flood the platform with their very low prices. No wonder that despite its best efforts, ever since 2016 the platform has been featured on the USTR’s annual list of notorious markets.
From an online brand protection point of view, Taobao is not the easiest platform to work with. Information about the sellers is not easily available and the filter functions don’t always work well, which means that it’s difficult to separate the big sellers from small ones. Nevertheless, when we find counterfeits of our clients’ products here, we do everything in our power to achieve a takedown.
A special B2B marketplace, made-in-china specializes in connecting Chinese suppliers and manufacturers with Western distributors. In fact, it’s one of the biggest global B2B platforms aggregating Chinese suppliers.
Interested businesses can’t buy directly off the platform, but have to put the products in question into an “inquiry basket” and enter into negotiations with the supplier. Brands have to be aware that some suppliers on the platform may deal with counterfeits and make sure not to acquire fake products or product parts.
For globaleyez, it’s interesting to follow the route counterfeits take to get into Europe. Luckily, finding information about sellers is easy and the platform cooperates well with our takedown requests, which means that we’re often able to stop fakes before they even get started on their route to other countries. Like the following gem of a perfume bottle, “somewhat” resembling (= completely copying) a Gucci bottle.
Screenshot of a copied Gucci perfume bottle, renamed “Glam Forest” by the fake seller
This social commerce platform, often referred to as China’s Instagram, targets a younger audience with appealing visual content and an engaging user experience, including live-stream shopping.
Xiaohongshu allows international brands to advertise and sell their fashion, beauty and personal care products to young Chinese consumers. The platform boasts 200 million monthly active users and 140,000 registered brands. Xiaohongshu reports an annual profit of $500 million.
Founded in 2010, Coupang is a relatively young online marketplace. It started out as a site offering daily deals and quickly grew into one of the most popular e-Commerce platforms in the country. Today, Coupang offers goods in various categories, including fashion, beauty, sports, childcare, electronics, and groceries.
The marketplace numbers around 150 million monthly users, and reports an annual revenue of $24.38 billion, an increase of over 18% from the previous year. Further expansion is on the horizon, as Coupang has recently acquired Farfetch, a global trader of luxury goods, which indicates a move towards the market of luxury products.
E-Commerce is booming in India. The market’s size, which was “only” worth $14 billion in 2014 is currently valued at $112 billion and is projected to grow to $350 billion by 2030. The number of online shoppers is supposed to reach 427 million (out of 1.4 billion inhabitants) by 2027. No wonder that the country’s online marketplaces are doing so well.
Offering a wide range of products such as electronics, fashion, cosmetics, and even plane tickets, Flipkart is a massively popular online marketplace in India with 165.1 million monthly visits and an annual revenue of over 560 billion INR (ca. $6.7 billion).
Owned by Walmart, Flipkart takes the position of the middle man between sellers and buyers. This may allow counterfeiters and grey marketers to get access to consumers, which places a large responsibility on the marketplace to vet its sellers.
Although Flipkart has a copyright protection policy and takes action against fake sellers, counterfeits may still appear on the platform. And while sellers are not forthcoming with information about themselves, our takedowns on this marketplace have always been quick and efficient.
A lot smaller than Flipkart, Shopclues has 1.1 million monthly visits and an annual revenue of 599 million INR ($7.1 million).
Screenshot of the homepage of shopclues.com
Shopclues offers a large selection of products, including fashion, home appliances, food and beverages, as well as cell phones. Like Flipkart, Shopclues provides a platform for third party sellers, mainly small businesses to find customers. Again, this model allows for counterfeiters and grey marketers to enter the platform and get their products in front of customers. Seller information is not quite extensive; however, our takedowns on Shopclues have always proved to be fast and seamless.
With 8.3 million monthly users and an annual revenue of 388 million INR ($4.5 million), Snapdeal is an important player in India’s e-Commerce sector. The marketplace offers a large selection of products, including electronics, fashion, home appliance and decor, beauty, footwear, and books.
As Snapdeal is working with third party sellers, most of whom don’t disclose a lot of information about themselves, the dangers of counterfeits mixing with original products is high on this marketplace too.
With a growing population of 279 million, 59.32% of whom are between the ages of 15-54, it’s no wonder that e-Commerce is a booming industry in the country. Unfortunately, since most people have a relatively low income, counterfeiters with their offer of cheap goods have a fertile market. This means that Indonesia’s online marketplaces are often flooded by fake products.
One of the largest online marketplaces in the country, Tokopedia has 117.3 million monthly users and an annual revenue of $947 million.
Tokopedia connects the sellers or various product categories, including home appliances, electronics, fashion, books, and cosmetics with consumers. Unfortunately, many of those sellers offer counterfeit products.
As noted by the USTR’s 2023 list of notorious markets, Tokopedia features pirated books, fake cosmetics, clothing, and more. Sellers sometimes even use “copy” or “replica” in the description of their listings.
However, the 2024 edition of the list doesn’t feature Tokopedia at all. This may be a good sign that Tokopedia is finally managing to stay on top of its counterfeit issues.
With 31.3 million monthly visits and an annual revenue of $939.5 million, Blibli is among the more successful online marketplaces of
Indonesia. Offering a general range of products, like electronics, fashion, home decor, and cosmetics, Blibli tries to focus on Indonesian producers as much as possible.
As in the case of other marketplaces, the business model of working with third party sellers allows for fake sellers and grey marketers to access the platform and reach consumers.
Blibli is less forthcoming with seller information. However, in our experience they have proven to be quite cooperative when it comes to takedowns.
Screenshot of the homepage of blibli.com
Bukapalak has 5.3 million monthly views and an estimated annual revenue of $580.8 million. After its successful phase as a unicorn, the company went public in August 2021 and boasted the largest IPO ($1.5 billion) the country has ever seen as well as a 25% gain in value on its first trading day.
Working with third party sellers and offering a large array of products from electronics to home appliances, Bukalapak is plagued by the same counterfeiting problem as many of its peers. So much so that the platform has made it onto the USTR’s list of notorious marketplaces.
Bukapalak doesn’t disclose a lot of information about its sellers, but our requests for takedowns have always been answered within a reasonable time.
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